Ear Syringing / Ear Wax Removal

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What is ear wax?

Ear wax (cerumen) is a natural substance produced by glands within the ear canal. It helps to protect the ear by trapping dust, dirt and bacteria, while also keeping the ear canal moisturised.

Normally, ear wax moves out of the ear naturally. However, in some people it can build up and become impacted, leading to symptoms such as:

• Reduced hearing
• A feeling of blockage or fullness in the ear
• Earache or discomfort
• Ringing in the ears (tinnitus)
• Itching
• Dizziness in some cases
• Hearing aid feedback or reduced hearing aid performance

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How is ear wax removed?

At Reid Medical, ear wax is removed using ear irrigation (ear syringing) when appropriate. Warm water is gently introduced into the ear canal to safely flush out softened wax.

The procedure is usually quick, comfortable and effective. Most appointments take around 20–30 minutes, although this depends on the amount and consistency of the wax.

If irrigation is not appropriate or is unsuccessful, we will advise you on the most suitable next steps.

Preparing for your appointment

For the safest and most effective treatment, you must soften the wax before your appointment.

Please use olive oil ear drops for 7 days before your appointment.

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How to use the oil

• Apply 2–3 drops into the affected ear(s) once or twice daily.
• Lie with the treated ear facing upwards for 5–10 minutes to allow the oil to penetrate the wax.
• A small amount of oil may leak afterwards, so placing a little cotton wool at the entrance of the ear (not pushed inside) can help protect clothing.

Softening the wax beforehand makes removal easier, more comfortable and more successful.

Please do not

• Use cotton buds.
• Use ear candles.
• Insert hairpins, keys or other objects into your ear.
• Attempt to remove the wax yourself.

These methods can push the wax deeper into the ear canal and may damage the ear.

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Ear irrigation may not be suitable if you have:

• Ear pain or an active ear infection.
• Ear discharge.
• A perforated eardrum (past or present).
• Grommets or previous ear surgery.
• Sudden hearing loss.
• Significant dizziness or vertigo.

Please let us know before your appointment if any of these apply.

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After your treatment

Your ears may feel slightly sensitive for a few hours after irrigation. It is advisable to keep the ears dry for the remainder of the day.

If you experience increasing pain, discharge, bleeding or persistent dizziness after treatment, please contact the clinic or seek medical advice.

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Our approach

At Reid Medical, your ears will be assessed before treatment to ensure ear irrigation is safe and appropriate. If we feel another method of wax removal or onward referral would be more suitable, we will discuss this with you.